We deliver to both SF lockers, and door-to-door.
We provide FREE shiping upon all orders over $300 HKD to Hong Kong, Macao, and Taiwan. Otherwise, an additional delivery fee of $20HKD is required to any SF location, and $30HKD door-to-door.
In any case, feel free to message us via our website chat or Instagram @dzageofficial if you have any questions and we're always happy to help!
It is important to us that you receive your amazing picks as soon as possible.
This is why we dispatch orders every Monday, Wednesday, and Friday! If an order is placed on the above weekdays before 1pm HKT, we will dispatch the items on the day.
Once we have dispatched your order, you should receive your items the very next day!
In any case, feel free to message us via our website chat or Instagram @dzageofficial if you have any questions and we're always happy to help!
We currently deliver to Hong Kong, Macau, and Taiwan!
We do have plans to launch in Singapore, Malaysia, and Indonesia soon so stay tuned!
In any case, feel free to message us via our website chat or Instagram @dzageofficial if you have any questions and we're always happy to help!
Simply log-in to your account, and navigate to the account page where you can view your order history.
There, you will be able to see your order number, order date, payment status, and fulfillment status! For more info on your order, we will email you whenever there has been an update.
In any case, feel free to message us via our website chat or Instagram @dzageofficial if you have any questions and we're always happy to help!
After 3 delivery attempts, or if it has exceeded 21 days from dispatch date, whichever is earlier, your parcel will be returned to us in Hong Kong. But we'd be more than happy to redeliver your order!
Take note: Return fees and additional redelivery fees will apply.
In any case, feel free to message us via our website chat or Instagram @dzageofficial if you have any questions and we're always happy to help!