Refund policy

A Hassle-Free Return: Return Steps

Feel free to give us a message on our Instagram @dzageofficial, or whatsapp 9708 2759. Our Operating hours are Monday to Sunday from 9am to 12am (HKT).

Please note that the all information provided to our Customer Care Team will be completely confidential and it will be used only to identify your order.


Minimum Requirement

Returned merchandise may be refused if it is not in its original condition. This is determined by all the following: Merchandise should not be worn, washed, altered, or damaged. Merchandise should be free of stains, pet hair, floor debris, pin marks. Merchandise should be returned to us with its original packaging with its original tags attached.